what information does RUPP collect?
When you visit RUPP website, fill out a form, ordering or registering on RUPP website as appropriate you may be asked to enter your name, email address and other relevant information. Our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
RUPP may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. RUPP recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
how we collect information?
We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.
RUPP may ask for personal information, such as your:
Social media profiles
This data is considered “identifying information”, as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service.
what RUPP does use your information for?
RUPP may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future.
Any of the information RUPP collects from you may be used in one of the following ways:
To personalize your experience (your information helps RUPP to better respond to your individual needs)
To improve RUPP website (RUPP continually strive to improve website offerings based on the information and feedback RUPP receive from you)
To improve customer service (your information helps RUPP to more effectively respond to your customer service requests and support needs)
To process transactions (your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatever, without your consent, other than express purpose of delivering the purchased product or service requested by the customer)
To send periodic emails (the email address you provide for order processing, may be used to send you information and updates pertaining to your order.
To administer a contest, promotion, survey or other website feature.
data processing and storage
The personal information RUPP collects is stored and processed in United Kingdom, or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.
RUPP only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.
If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, RUPP will erase it from the system within a reasonable time-frame.
how do RUPP protects your information?
RUPP is committed to ensuring that your information is secure and implement a variety of security measures of your personal information. RUPP uses SSL certificate to protect your information.
does RUPP disclose any information to outside parties?
RUPP does not sell, trade or otherwise transfer to outside parties your personally indefinable information. This does not include trusted third parties who assist RUPP in operating RUPP website, conduction RUPP business or servicing you, so long as those parties agree to keep this information confidential. RUPP may also release your information when RUPP believes release is appropriate to comply with the law, enforce RUPP website policies or protect other rights, property or safety. However, non - personally indefinable visitor information may be provided to other parties for marketing, advertising or other uses.
third party links
Occasionally, at RUPP discretion, may include or offer third party products or services on RUPP website. These third party sites have separate and independent privacy policies. RUPP therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, RUPP seeks to protect the integrity of our site and welcome any feedback about these sites.
limits of our policy
your rights and responsibilities
As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request this information be deleted.
You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing.
Feel free to contact RUPP if you have any concerns or questions about how we handle your data and personal information.
This policy was last modified on 24/05/2018
36 Cranmore Drive